We know that life can be difficult without work. That's why we offer a free employment advice service to all our customers - whether you're trying to get back on your feet or looking for your next adventure, we're here to support you. We can help with anything from application forms and interview preparation to finding a training course that's right for you.

You can contact us by emailing employability@futureshg.co.uk, calling 0300 456 2531 or fill out the form below and we can call you back.

We are also co-owners of a separate employment training organisation called Access Training so why not check them out to find out if they can help you with your work situation?

We know how difficult life can be without work

And we know it's not all about money - work can be good for your mental health, your sense of self and your overall confidence. That's why we recognise that everyone is at a different stage of their employment journey, and tailor our work to what you need from us. Whether you're ready to jump straight into job applications or finding training, or need a hand reviewing your skills and working out what feels right for you, we can help.

Confidence and self-esteem

We know that many people feel anxious about getting into work or volunteering. If you've had a setback or change in circumstances it can have a real impact on your confidence, but we can support you with whatever your next steps look like.

We can start with looking at skills and training, and then when you’re ready we will help you to find opportunities to work or volunteer in your local community, develop networks in your area and find the confidence to take the next steps.


Volunteering can be a great first step into a new career, and can often fit around other commitments like family life, education and other caring responsibilities. We work closely with local organisations that help us find suitable volunteering placements for customers across our communities - whatever your interest is. 

Work experience

The next step for you may be trying out different job opportunities. For example, if you wanted to become an electrician, we offer work placements in our own repairs team. If you wanted to become a teaching assistant, we have links with local schools in our community so can help to find a placement for you.

Job applications

Ready to apply for a job, placement or training course? We're right alongside you, whether you need an extra pair of eyes to review your CV or need some hints and tips on answering competency-based questions. We also have a suite of guides that can help you - just check out our 'helpful resources' section.


An apprenticeship is a real job with training, so you can earn while you learn and pick up a nationally recognised qualification as you go. We work with Access Training, our further education provider, to deliver apprenticeships as well as providing our own. Check out our careers site for opportunities.

Learning and development

Training can unlock your future – and we can support and guide you to the right course for you. Working with Access Training, Jobcentre Plus and a variety of different local training providers in our communities, we can plug you into the right support.

We've put together some guides to help you navigate some of the most common challenges for people looking for jobs. Check them out by clicking the links below, and don't forget we're always there to give you more advice and support about any of them. Please note the links below will open in a new tab or window.

Application formsCover lettersWriting a CVTelephone and virtual interviewsIn-person interviewsTransferrable skills

We're proud to partner with organisations across the East Midlands to provide our services.

Communities that work

This is the leading national body for social landlords who support people into rewarding, sustainable employment. As part of this, our employability lead, Jenny, co-chairs the Midlands Housing and Employment Forum, which brings together organisations across the East and West Midlands to share best practice and support each other through challenges. You can read more about this by clicking here.

East Midlands Chamber

The East Midlands Chamber represents more than 4,300 businesses across the Derbyshire, Nottinghamshire and Leicestershire areas.

Futures is a strategic partner of the chamber and Lindsey Williams, our Group Chief Executive, was its Vice President in 2022.

SEMLEP Growth Hub

SEMLEP works to build a strong economy by tackling barriers to sustainable growth and supporting job creation for the future prosperity of communities across the South East Midlands.


One of the largest local Enterprise Partnerships in England, D2N2 aims to lead and support economic growth across Derby, Derbyshire, Nottingham and Nottinghamshire.

Access training

​Access Training provide high-quality training, apprenticeships and recruitment support to businesses and individuals throughout the Midlands.

There are lots of other organisations providing advice and support with all things employment and training-related. 

I’d highly recommend getting in touch with the employment advice team. Without their help and support, I would not have been successful in getting my apprenticeship.
Louise, 2021

Request a call-back from our Employment Advice team

We know it can be difficult to start a conversation about employment. Use the form below to request a call-back and one of our friendly employment advisers will contact you directly.

Please note the number they will call from will show as 0300 456 2531 - they won't leave a message on your voicemail for privacy reasons, but they will try again at another time if they can't get through.

Request a call-back from the Employment Advice team

This will help us to contact you if we cannot get hold of you on the phone.
This information will help us to confirm that you are a Futures customer.
You don't have to fill this in, but if you do it will help our advisor to prepare in advance.
See our data protection statement for information about how we store and take care of your data.
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