Antisocial behaviour

Sometimes, people simply don’t realise they are behaving in an antisocial way or being un-neighbourly. Try and talk to your neighbour when the issue first arises and explain how what they are doing is affecting you.

Top tips

• Don’t speak to them about the issue when you’re feeling angry or upset. The conversation is more likely to have a positive outcome if everyone is calm. 
• Similarly, if your neighbour seems stressed, anxious, angry or worked up you may be better off talking to them later when their mood has improved. 
• Plan what you’re going to say, before you say it.
• Talk face-to-face if possible.
• Be clear about what the problem is, how it is affecting you how you think it could be resolved. Try not to start by accusing or blaming if possible - instead just say 'when you do [this] it makes me feel like [this].
• Stay calm, polite and pleasant.
• Be prepared to listen to their side of the story.
• Try to come to an agreement that everyone is happy with.
• Don’t put yourself at risk. Leave straight away if people are aggressive or threatening.
• If you don’t feel confident talking to your neighbour or it's difficult to find a time when you’re both in, download our 'Dear neighbour' template letter here. Change the text in yellow to relate to your situation and pop it through their letterbox. 

If you’ve tried talking to your neighbour and can't reach an agreement, you can ask us to help. You can also tell us about anything else that’s happening in your neighbourhood that you think needs improving.

It may be that we’re not the best people to sort out the issue. If so, we may suggest you talk to your local council or another organisation and we’ll work with them to support you.

Please tell us:

• What has happened (who, when, where, what and why).
• How the crime or antisocial behaviour has affected you.
• About any contact you have had with the police or other agencies and any agreed next steps.
• How you’d like us to contact you.

We work with the police and other agencies based on the information you’ve given us to help ensure safety and a joined-up response where criminal activity is taking place.

Scroll down and fill in the form below to let us know about antisocial behaviour that you would like our help with. 

If you've reported a noise disturbance to us, you might be asked to download The Noise App, which will allow you to record what you're hearing so that we can better understand the problem. Please don't try to submit any recordings unless you've been asked to by your investigating officer.

If you've been asked to download The Noise App, you can find our user guide by clicking the button below:

The Noise App user guide

The Noise App FAQs

The Noise App general information

Futures plays an active role in responding to and tackling antisocial behaviour (ASB).

As part of this, we are members of the Community Safety Partnerships in Derbyshire and Northamptonshire. These partnerships bring together a range of organisations to bring to justice those causing anti-social behaviour and support people affected by it.

We always aim to provide a high level of service, but recognise that there may be times when, we don’t get it right. As a landlord, we are also limited in how much we can do to resolve antisocial behaviour cases on our own.

This is where the Anti-Social Behaviour Case Review comes in - to bring together all the organisations who have a role to play to more effectively tackle issues and concerns.

Find out more about the Anti-Social Behaviour Case Review here