If you are an existing Futures Housing Group customer in Derbyshire or Nottinghamshire, please click the button below.

My Account


If you are an existing Futures Housing Group customer in Northamptonshire, please click the button below.

My Account

Contact centre unavailable Wednesday 27 June

We’re improving our contact centre systems so we can get even better at providing our customers with the best possible service. While we make these improvements to our technology, we will only be able to answer emergency calls between 2pm-5pm on Wednesday, June 27th. We will also be unable to answer emails, web chats or MyAccount messages during that time. Sorry for any inconvenience this might cause.

Futures Telecare private customers

We're asking all of our private Telecare customers to pay by Dircet Debit from now on. Check our FAQs to find out why.

Your rent – Frequently asked questions

If you've had a letter about your rent increasing or decreasing, you may have some questions. To save you some time, here's some of our frequently asked questions.

Can we talk?

We thought we'd give you a break from GDPR and Privacy Policy emails for a bit. Sign up here to receive stories, information and offers from us via email right here.

Budget Calculator

Our budget calculator will help you take control of your spending. It's just one part of our Don't Miss a Trick campaign.

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Registered Office: Asher House, Asher Lane Business Park, Ripley, Derbyshire DE5 3SW. | Award Winning Design Agency – GSD®