You may experience a slight delay in neighbourhoods responding to your enquiry currently, unfortunately this is unavoidable, so we would ask that you refer to the advice on our website for non urgent enquiries or contact our customer services team who may be able to assist. Please bear with us at this time, we are of course picking up urgent / priority issues and would ask that you continue to report these, which you can do using our online form.
We know that life can sometimes get in the way and you may need to cancel a repairs appointment but did you know if you cancel or we can't gain access, it's your responsibility to rebook your appointment? You can do this through MyAccount, by giving us a call or filling out our online enquiry form.
We have partnered up with Watermelon, a leading market research company, to help us learn about your experiences and opinions. We'd love you to get involved!
We've launched a new debt-busting tool to support customers before they join us.
Our budget calculator will help you take control of your spending. It's just one part of our Don't Miss a Trick campaign.
If you've had a letter about your rent increasing or decreasing, you may have some questions. To save you some time, here's some of our frequently asked questions.