Current vacancies

We are on the hunt for a Bricklayer to join our high performing Repairs Team based in Leabrooks. This is a great opportunity to showcase the skills you’ve acquired in your career so far, so, if you’re a talented tradesperson, looking for a permanent role with a company that aims to provide excellent customer experiences, we want to hear from you.

You’ll be part of a growing Repairs Team, visiting customers’ homes and carrying out bricklaying, plastering, tiling, concreting and roof repairs, demonstrating your eye for detail and excellent standards.

At interview you’ll need to show us your full clean driving licence and to be considered you’ll need to have Minimum of NVQ Level 2 or equivalent in Bricklaying.

You’ll have use of one of our company vans visiting our customers’ homes, fixing various issues and taking pride in a job well done, knowing that you’ve made a real difference to our customers.

A few key points from our role profile

• To carry out a range of bricklaying, concreting, roofing and plaster patching and jobbing bricklaying work such as pointing, roof repairs in and around domestic properties.
• Minimise disruption to customers and ensure compliance with safe methods of working in line with the Health and Safety at Work Act, Building Regulations & FHG’s Health, Safety and Environment Policy.
• Maintain effective communication with the Supervisory/ administration and management staff passing on information, concerns, and problems with regard to any jobs.
• Attend pre-arranged responsive repair appointments to carry out work or contact customers directly to make access arrangements.

Sounds like me, so what are you offering?

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include private healthcare options, discount schemes and with a big emphasis on health and well-being. You’ll have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive.

Your weekly hours of work would be 37, Mon - Thurs 8:00am till 4:00pm, Fri 8:00am till 3:30pm with 30 minutes break for lunch break, paid monthly. You'll also get 25 days holiday plus bank holidays and concessionary days holiday at Christmas.

We’re proud to be Investor in People Platinum award – the highest of IiP accreditation. The award recognises organisations which are passionate about making sure all employees get the best experience at work.

To start your Futures Journey, take a look at our Role Profile, please note we may contact candidates or close the vacancy prior to the closing date.

We’re on the hunt for a positive, friendly and empathetic Customer Service Agent to join our buzzing, friendly and experienced team ready to support you on your career journey and our mission to deliver ‘Great Places’, ‘Great Services’ and ‘Great Tomorrows’.

As a top performing housing provider, no two days are the same for our busy team. We handle a massive variety of contacts - from helping customers with repairs and payments to tackling arrears and dealing with sensitive issues so you’ll need to be calm under pressure, resilient and respectful – even when faced with challenging situations.

You’ll be a natural people-person with the skills to flick effortlessly between calls, emails and webchats, while maintaining exceptional experiences for our valued customers - whatever the channel.

You don’t need previous experience of the housing sector - because you’ll learn loads on the job very quickly, supported by our 3-week induction programme to build your knowledge. You will however need a basic knowledge of technology and an excellent telephone manner.

You’ll start your career journey in our amazing new workspace and on completion of your 3-month training period and having met the necessary criteria you’ll progress to agile working. Not only do we provide the equipment to enable you to work from home comfortably, you’ll have access to our local Touchdown points where you can book a desk, work alongside your colleagues or those from other teams. We also invest in your development, taking your progression very seriously. Whatever you put in you get out!

Above all you’ll be diligent, professional, and a fantastic ambassador for Futures Housing Group – because as far as our customers are concerned, you are Futures!

Whilst we work hard to achieve outstanding performance, we recognise its just as important to have fun and socialise with colleagues from other teams around the business, that is why we’ve invested in a state-of-the-art building along with games area in our Atrium and free refreshments. Our aim is to make your working week as rewarding as possible.

That sounds like me. What can you offer?

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include private healthcare options, agile working, a fantastic pension scheme, discount schemes and with a big emphasis on health and well-being. To support your work life balance, in addition to 25 days (pro rata) holiday a year plus bank holidays and 37 hour working week, we also promote the chance to buy and sell holiday throughout the year.

You’ll also have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive.

Take a look at our role profile and please note we may contact candidates or close the vacancy prior to the closing date.

We’re really proud of our Repairs Team at Futures and the commitment to providing our customers with the best service possible on our mission to deliver ‘Great Places’, ‘Great Services’ and ‘Great Tomorrows’. Due to internal promotion, we’re now on the hunt for 2 special people to join the team as an Electricians.

You’ll have the best support too as our Work Planners will coordinate your diary allowing you and the rest of the Repairs Team to be out there doing what you do best, putting our customer first.

To be considered you’ll need to have:

• NVQ level 3 in Electrical Installations & AM2 (or equivalent).
• 18th Edition of the Electrical Regulations, BS7671* would consider 17th edition.
• Full clean UK, manual driving licence
• PAT testing experience and holds C&G 2377-22 and C&G 2377 -32 (Desirable)
• Qualified to C&G2391 Inspection and Testing or 2394/2395 Inspection and testing.

You’ll have use of one of our company vans for visiting our customers’ homes and you’ll love the variety this role brings. Above all you’ll take pride in a job well done, knowing that you’ve made a real difference to our customers.

A few key points from our role profile:

• Attend pre-arranged responsive repair appointments to carry out work or contact customers directly to make access arrangements.
• Work flexibly to enable repairs to be carried out at times arranged with the customer.
• Maintain material van stocks on allocated vehicle, document use when allocated to a job and replenish as necessary.
• To receive repair requests or direct instruction, analyse the extent of work required and carry out the necessary repairs to rectify the fault.
• To carry out a variety of electrical inspection functions relating to housing repairs and maintenance as required including PAT on tools and equipment.

Sounds like me, so what are you offering?

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include private healthcare options, discount schemes and with a big emphasis on health and well-being. You’ll have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive.

Your weekly hours of work would be 37, Mon - Thurs 8:00am till 4:00pm, Fri 8:00am till 3:30pm with 30 minutes break for lunch break, paid monthly. You'll also get 25 days holiday plus bank holidays and concessionary days holiday at Christmas.

We’re proud to be Investor in People Platinum award – the highest of IiP accreditation. The award recognises organisations which are passionate about making sure all employees get the best experience at work.

Please note we may contact candidates or close the vacancy prior to the closing date.

We’re looking for a Finance Business Partner to join our Commercial Finance team and help shape the financial insight that underpins our services. Are you ready to join us in delivering our vision of “Providing quality homes and services for better futures”?

In this role, you’ll work closely with directors, heads of service and operational teams, providing clear, practical financial insight that supports confident decision making across the organisation.

You’ll play a key role in budgeting, forecasting and performance management, helping teams understand financial risks, trends and opportunities, and ensuring we continue to deliver value for money while remaining financially sustainable.

Working collaboratively with colleagues across Finance and the wider business, you’ll translate complex financial information into plain English, offer constructive challenge, and support continuous improvement. You’ll also contribute to business cases, efficiency reviews and ad‑hoc analysis that helps Futures make informed choices for our customers and communities.

Your strong analytical skills, commercial mindset and ability to build trusted relationships will really shine in this role.

A few key points from our role profile:

• Act as a trusted finance partner to directors, heads of service and operational managers
• Provide robust financial analysis, modelling and scenario planning
• Support the preparation of annual budgets, monthly forecasts and year‑end results
• Monitor financial performance, identifying variances, trends and risks
• Contribute to value‑for‑money initiatives, efficiency reviews and benchmarking

So what’s in it for me?

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits including agile working, private healthcare options, discount schemes and a strong emphasis on health and wellbeing.

You’ll have great opportunities to grow and develop, both personally and professionally — but the greatest reward will be knowing you’re helping people and communities across our region to thrive through strong financial insight and stewardship.

We’ve a state‑of‑the‑art, flexible workspace, a trusting culture, and we’ll provide you with agile kit and access to Touchdown Points where you can plug in, collaborate with colleagues and attend local meetings.

We’re proud to hold the Investor in People Platinum award — the highest level of IiP accreditation — recognising our commitment to creating a great place to work.

To start your Futures journey, take a look at our Role Profile. Please note we may contact candidates or close the vacancy prior to the closing date.

We’re on the hunt for an ICT Housing Services Officer to join our ICT team and support the systems that underpin our housing services. Are you ready to join us in delivering our vision of “Providing quality homes and services for better futures”?

You’ll work across our Housing Management systems, supporting day‑to‑day operations, maintaining integrations, resolving issues and helping us continually improve how technology supports our customers and colleagues.

Working closely with teams across ICT, Digital, Insights and the wider business, you’ll have key accountability in keeping our housing systems secure, reliable and fit for Futures. You’ll also work with third‑party suppliers and support data quality, reporting and compliance activity.

Your strong ICT skills, problem‑solving mindset and ability to explain technical issues in plain English will really shine in this role. There may be occasions where you’ll need to work outside of normal office hours to support system maintenance, flexibility is key.

A few key points from our role profile:

• Provide business‑as‑usual support, maintenance and development for our Housing Management systems, including MRI Housing Enterprise / Orchard
• Support and maintain system integrations across the Microsoft technology stack, including SharePoint, Teams, Power Platform and Dynamics 365 CRM
• Manage routine maintenance, patching and testing, working with internal stakeholders and third‑party suppliers
• Support data quality, reporting and information governance, including audit and compliance requirements
• Contribute specialist knowledge to the Group’s ICT & Digital roadmap and continuous improvement activity

So what’s in it for me?

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits including agile working, private healthcare options, discount schemes and a strong emphasis on health and wellbeing.

You’ll have great opportunities to grow and develop, both personally and professionally — but the greatest reward will be knowing you’re helping people and communities across our region to thrive through great technology and services.

We’ve a state‑of‑the‑art, flexible workspace, a trusting culture, and we’ll provide you with agile kit and access to Touchdown Points where you can plug in, collaborate with colleagues and attend local meetings.

We’re proud to hold the Investor in People Platinum award — the highest level of IiP accreditation — recognising our commitment to creating a great place to work.

To start your Futures journey, take a look at our Role Profile. Please note we may contact candidates or close the vacancy prior to the closing date.

We are on the hunt for a Plumber to join our high performing Repairs Team based in Daventry.

This is a great opportunity to showcase the skills you’ve acquired in your career so far, so, if you’re a multi-talented tradesperson, looking for a permanent role with a company that aims to provide excellent customer experiences, we want to hear from you.

You’ll be part of a growing Repairs Team, visiting customers’ homes and carrying out a range of plumbing repair and replacement works, including multi -skilled work such as gutter repairs and making good while demonstrating your eye for detail and excellent standards.

At interview you’ll need to show us your full clean driving licence and in order to be considered you’ll need to have Minimum of NVQ Level 2 or equivalent in Plumbing and Heating.

You’ll have use of one of our company vans, visiting our customers’ homes, fixing various issues and taking pride in a job well done, knowing that you’ve made a real difference to our customers.

A few key points from our role profile:

• To carry out a range of Plumbing repair and replacement works including multi-skilled work such as repairing gutters and making good to areas when disturbed by installations, in and around domestic properties.
• Minimise disruption to customers and ensure compliance with safe methods of working in line with the Health and Safety at Work Act, Building Regulations & FHG’s Health, Safety and Environment Policy. Maintain effective communication with the supervisory/ administration and management staff passing on information, concerns, and problems regarding any jobs.
• Attend pre-arranged responsive repair appointments to carry out work or contact tenants directly to make access arrangements.
• Work flexibly to enable repairs to be carried out at times arranged with the customer.
• To be aware of and comply with, the relevant risk assessments, hazards, and control measures to be used.

What we’ll do for you

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits with a big emphasis on health and well-being. You’ll also have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive.

Your weekly hours of work would be 37, Mon - Thurs 8:00am till 4:00pm, Fri 8:00am till 3:30pm with 30 minutes break for lunch break, paid monthly. You'll also get 25 days holiday plus bank holidays and concessionary days holiday at Christmas.

We’re proud to be Investor in People Platinum award – the highest of IiP accreditation. The award recognises organisations which are passionate about making sure all employees get the best experience at work.

Take a look at our full role profile, you can also see 'A day in the life of a Repairs Operative here:

https://www.youtube.com/embed/9drxtjaR6Zk?si=Y3cB_6LD_pja3Fcz%22

Please note we may contact candidates or close the vacancy prior to the closing date.

Supporting every employee of Futures Housing group is our amazing ICT Team, no matter what the issue their determination is to fix the problem and continuously improve the service.

We’re on the hunt for a Senior ICT Service Desk Technician to support our team.

We’re a progressive company, there’s never a dull moment so you’ll be putting the skills gained in your career so far to great use providing 1st and 2nd line technical support.

You’ll demonstrate a real team spirit, the desire to be ‘hands on’, be flexible and willing to attend sites when required as well as a desire to want to be part of upcoming ICT projects with the capability manage as required.

You’ll be a class collaborator sharing what you know, offering support and development as needed, working in partnership with the whole group in our pursuit of effortless customer service.

You'll also need that full UK driving licence of yours and access to a vehicle for work purposes in this role.

A few key points from our role profile:

• Provision, maintenance, support and development of appropriate ICT infrastructure, systems, and data quality/security controls to ensure their availability, reliability, and integrity always.
• Provide 1st and 2nd line technical expertise, proactively supporting end users and other ICT colleagues and the development/delivery of the Group’s ICT strategy.
• Provide and implement support services internally to the ICT team, including but not limited to technical input/support; data preparation; ICT procurement, ensuring where possible that ICT hardware is in stock available at all times liaising with third party suppliers; maintaining supplier records; provision of management information/reports, documentation and all aspects relating to assisting the team in the development, delivery, and support of the Group’s ICT systems.
• End to end management of incidents, problems, support, and change requests, with escalation to internal 2nd line support and/or external suppliers where required

So, what’s in it for me!

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include agile working, mileage, private healthcare options, discount schemes and with a big emphasis on health and well-being. You’ll have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive.

Your working week will be 37 hours. To support your work life balance, in addition to 25 days holiday a year plus bank holidays, concessionary days at Christmas and we also promote the chance to buy and sell holiday throughout the year.

We’ve a state-of-the-art, flexible workspace so you’ll have both great people and a great environment around you. We’ll also provide you with an agile kit and access to Touchdown Points where you can plug in to a workstation, catch up with colleagues and attend local meetings.

We’re proud to be awarded the coveted Investor in People Platinum award – the highest of IiP accreditation. The award recognises organisations which are passionate about making sure all employees get the best experience at work.

To start your Futures Journey, take a look at our Role Profile, please note we may contact candidates or close the vacancy prior to the closing date.