The Department for Work and Pensions (DWP) has recently announced that Jobcentres can no longer issue foodbank referrals due to concerns about data protection.

We know these referrals were a vital resource for many people, especially as a lot of foodbanks are only available if you have a referral. If you've been affected by this change then please contact us so that we can help.

We've also done some more research on what support is currently available to help with the ongoing cost of living crisis. Many of us are still finding it hard to cope with prices going up, so if you've been feeling the pinch, know that you're not on your own.

Money advice at Futures

We want our customers to feel safe and secure in their homes, so if you’re falling behind with rent or bills, please get in touch. Our dedicated money advisors are here to support you with a range of services, such as help with making a budget, debt management and more.

Click here to visit our money advice page

Employment advice at Futures

We know how difficult life can be without work, which is why we offer a free employment advice service to all customers. Whether you're ready to jump straight into job applications or finding training, or need a hand reviewing your skills and working out what feels right for you, we can help.

Email us at to get in touch.

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Household Support Fund 

The Household Support Fund is aimed at helping anyone who's vulnerable or is struggling to pay essential bills. This could help if you're struggling to afford things like:

  • energy and water bills 
  • food 
  • other household essentials. 

The Household Support Fund was due to finish at the end of March but it's now been extended for a further six months until the end of September. Awards are available through your local council and each has different rules for eligibility and what's available.

Click here to find out more 

Help with managing bills 

If you're having trouble paying your energy bills, you're not the only one. Many people are facing the same problem because of the high cost of living. The Citizens Advice has put together a list of grants and benefits to help you pay your energy bills if you're struggling to afford them.

Click here to see their advice and resources

You can also make small changes in your home to help lower your energy bills too. We published six mini guides last year full of greener, cleaner and cheaper habits and two of them cover managing your energy costs and saving energy at home.

Click here to read all of the guides

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