Log in or sign up to our self-service system

MyAccount is our online portal for managing many aspects of your home directly. You can pay your rent, arrange repairs and do so much more where and when it suits you. We're constantly looking for new ways to improve the service and will be adding new features. So why not join the more than 4,000 customers who are already using MyAccount and sign up now?

We run three versions of MyAccount - one for private rent customers, one for customers in our northern region and one for those in the south. Follow the instructions below to sign up or log in.

If you're having problems logging into MyAccount, please try these steps:

  • Make sure you’re logging into the correct version of MyAccount for where you live (see above).
  • Clear your browser history, re-load the site and try to login again a few times. If you’re not sure how to clear your history, search 'delete browsing history' on Google along with the name of the computer / mobile and browser you use.

If you need to update your password, please use the password reset link, but make sure the form has fully loaded before entering your login details.

If you need further help get in touch using our customer enquiry form and one of our team will be pleased to help you.

Report MyAccount issues here