Keeping your home warm and safe

One of the most common cold-weather issues in our homes is boilers losing pressure.

People usually discover this problem when they've had their heating off for a while. As soon as you start it up you may see a warning code of 'E119' or 'E118'. This is sign that the pressure in the pipes that supply your radiators has dropped and it means the boiler won't work. 

Thankfully it's an easy problem to fix yourself. We've put together a handy video to explain what to do to get the pressure back to normal. Watch it here.

Caring for yourself and loved ones

Age UK have published a handy guide with top winter tips for older people. It also offers useful contacts.

Give it a read.

Managing your money

Winter brings bigger energy bills for all of us, so it's a time when it's particularly important to have a household budget. 

  • Think about your priority bills (for example rent and utility bills). There can be serious consequences if you don't keep up with these so it's important to sort them out first.
  • Take note of your income and outgoings. If you have any Direct Debits or standing orders, make sure that you know what is coming out and when so that you can be ready and make sure there is enough in your account to cover them.
  • Use a spending diary. You can download a template here that will help you keep track of everything you spend.

If you are struggling with managing your home finances, talk to our customer contact team. They can signpost lots of useful helps and resources and put you in touch with our Money Advice team.

Find out more about keeping your costs down while helping the planet

We've created a series of six mini-guides collating helpful tips and advice to help save the planet and your pocket.

While they are full of useful information that you can use year-round, lots of the advice can make an even bigger difference during the colder months.

You can download and read them here by following the links:

 

Mockup Third Guide Workplace