The recent tragic news of the death of two-year-old Awaab Ishak has understandably and rightly put the issue of mould and damp homes in the spotlight. Futures wants all our customers to have a safe and comfortable home and we'd like to remind everyone that if you are having any problems with mould or damp to make sure that we know so we can take steps to help. 

Please fill out our enquiries form if you need support and our customer contact team will be in touch. 

We also have lots of information on our website about how you can help reduce the amount of moisture in your home and prevent mould from forming. Click here to find out more. You can also get further information about mould, damp and lots of other potential issues with you home on the Help Hub.

We also have a handy leaflet with tips for taking care of condensation, damp and mould that you can download and keep.

Click here to download our mould and damp leaflet