We know there are lots of factors that can have an impact on your mental health and wellbeing. At Futures, we want to do everything we can to support you as best we can – whether it’s providing you with financial advice, helping you to find work or training, or giving you a community to be a part of.

Money advice

The cost of living crisis is making life challenging for many people across the country. We know this is likely to affect some of our customers, and we want to support you. Our money advice team are there to provide advice and guidance on money matters – whether you need support with a budget, managing debt or making sure you’re getting everything you’re entitled to.

You don’t need to be at crisis point to access our service – in fact, the earlier you contact us, the easier it is for us to help.

You can get in touch by calling 0300 456 2531 (option 3), filling in the referral form on our website or emailing moneyadvice@futureshg.co.uk.


Employment advice

We know that life can be difficult without work – it helps to give us a sense of purpose, structure our days and support ourselves financially. That's why we offer a free employment advice service to all our customers – so whether you're trying to get back on your feet or looking for your next adventure, you’re not alone. We can help with anything from application forms and interview preparation to finding a training course that's right for you.

You can contact us by emailing employability@futureshg.co.uk, calling 0300 456 2531 or filling out the referral form on our website.


My Voice

Last week’s Mental Health Awareness Week was focused on loneliness, and a great way to combat this is by finding a community to get involved in. My Voice is our online customer community, where you can share your views on decisions that will shape the future of Futures, and also get to know fellow customers in our social zones and forums. It’s free to join, and taking part in discussions will earn you points that can be exchanged for online shopping vouchers.

Click here to sign up, or here to find out more.


Living independently

We’re proud to have Beep Assist as part of our organisation, specialising in lifeline and independent living technology that helps people from all walks of life to stay safe in their homes. They offer everything from personal alarms to door sensors, and support a wide range of customers with different needs.

Find out more about Beep Assist by clicking here.


Other queries

Our team are there to support if you have other queries about your home or neighbourhood. There are lots of ways to get in touch – click here to find out how to contact us.

You can also find lots of information on our Help Hub, which has all the answers to our most common queries. Click here to access the Help Hub.


If you’re in difficulty, or crisis

If you need support with your mental health and wellbeing, no matter the reason, speak to your GP or make a referral through your local mental health services.  Click here to find out more about what’s available in Derbyshire, or click here for information about Northamptonshire.

If you’re in crisis or worried you might harm yourself, you can call an urgent mental health helpline – find yours by clicking here. You can also speak to the Samaritans by calling 116 123, or get support via text by messaging ‘SHOUT’ to 85258.