At Futures we are in it for the long-term. Thousands of people depend on us for a safe, comfortable and affordable home where they can settle and build their lives. We employ around 400 people and leave our mark on the landscape by building and managing homes and neighbourhoods across the region. We want to have a sustainable future to make sure we are there for the people that need us, today and tomorrow.

We also recognise how important the environment is for people, communities and the planet as a whole. So we're focused on doing more to improve our environmental sustainability. That means working towards a net zero carbon future across every part of our work.

Working in partnership with our customers to reduce our carbon footprint is also essential. So we are committed to supporting people to make the changes we all need to make - whether that is understanding how to get the most out of new 'greener' technologies such as heat pumps or simple encouraging small but important new habits to manage our homes in more environmentally-friendly ways. 

We think that all aspects of sustainability are so important that it is one of just four central themes in our corporate plan. We also recognise that we are early in our sustainability journey and while we have already done a lot we want to do even more. Our new sustainability strategy sets out our ambition and how we plan to improve our carbon performance over the coming years.

If you want to get in touch with our sustainability team and get involved, please drop them a line at

Our achievements

In 2022 we achieved a silver certificate and score of 47.15 in our second SHIFT environmental impact assessment. The SHIFT assessment is an holistic review of our environmental impact, including the impact of our existing homes, new builds, offices & operations, strategy and management and supply chain.

By working with SHIFT we can benchmark our environmental performance against other social landlords and access recommendations to improve our performance. We know we have lots more work to do but it’s great to see we’re making shift in the right direction.

View our Silver SHIFT certificate 2022Read the full SHIFT report 2022

Our environmental, social & governance (ESG) report

We've published our second ever ESG report, which shows where we are on our sustainability journey inline with the Sustainability Reporting Standard for Social Housing.

Last year's report showed we're doing well against the standard and now we have a benchmark to compare to and see how we can make sure we're continually moving in the right direction. We hope this second ESG report shows you, our customers and stakeholders our dedication to doing all we can to reduce our carbon footprint and do more for people and the planet.

Click here to read the full ESG report 2022-23


Our sustainability strategy

We published our first sustainability strategy in 2022, outlining our current position and goals for the future. The strategy explains our short term aims over the next few years to our ultimate destination of achieving net zero by 2050.

Read our Sustainability Strategy 2022-25

Photo of a solar panel with a paper cut out of the recycling symbol on top of it, together with some low energy lightbulbs, all lying on grass

Our sustainability journey

Our latest corporate plan, CP24+, sets our several key objectives at the heart of our work on improving sustainability. They are:

  • Engaging customers in our sustainability journey.
  • Promoting and supporting low carbon travel.
  • Seeking out grants to help accelerate our work around sustainability.
  • Understanding how climate change could affect the properties we own (for example around overheating or flood risk).
  • Working in ways that better support customers and the environment, including reducing energy consumption and waste.
  • Supporting our suppliers to reduce their carbon footprint.
  • Engaging with our customers and communities to improve the green spaces around our homes.
  • Ensuring that homes provide affordable warmth for customers and meet EPC D by 2025 and EPC C by 2030 wherever possible.
  • Exploring how new technologies and approaches can accelerate our sustainability work.
  • Being open and transparent in our progress towards greater sustainability.

Watch a short video about sustainability and our corporate plan

The journey has already begun

We have projects underway across all of these areas. They include:

  • Expanding our tenancy sustainment team so that we can do more to support customers who are facing work or money problems and help them to keep their homes.
  • Planting wildflowers in areas that were previously lawns. This cuts back on pollution and energy use from lawn mowers but also provides a better environment for nature to thrive.
  • Working with customers on the Southbrook Estate in Daventry to design and implement a range of improvements to make the outdoor spaces more pleasant and enjoyable for residents.
  • Testing new systems and technologies to make our customers' homes more energy efficient, such as smart thermostats, different types of heating and improved insulation.
  • Making our new main office space one of our most energy efficient buildings yet. Together with sensor-lighting and low-carbon heating, we are also offering electric vehicle charging points and the carpets and furnishing have been carefully chosen for their low carbon credentials. The location is easily accessible by public transport and existing furniture and fixtures from our Asher House site were recycled or reused wherever possible.
  • Continuing to choose local SMEs in our supply chain and to work with local businesses to provide training and employment opportunities for local people.
Close-up photograph of a construction worker fitting insulating board on a brick wall
close up photo of a glass ball engraved to look like Earth sitting on grass

The road ahead

Behind the scenes we've also been busy laying the foundations for even more work around sustainability. This has included:

  • Commissioning research to more fully understand our carbon impact and areas where we can make an even bigger difference.
  • Taking stock of all our current sustainability projects and identifying things we need to do even better.
  • Setting up a new working group to lead our sustainability strategy.
  • Buying new, specialist software to help us keep track of how the more than 10,300 homes we own perform energy-wise.
  • Working with experts to help us further improve our approach to building new homes so they are designed to be more energy efficient and improve our customers' energy bills from the start.
  • Partnering with local councils to apply for grants to help us fit energy saving improvements to existing homes.
  • Recruiting 'Sustainability champions' from teams across Futures to help lead the way in making us a more environmentally-friendly organisation. This is being supported by carbon literacy training for all of our people.

Find out more about our sustainability strategy

This short video explains how our new sustainability strategy will steer us towards doing even more to help.