MyAccount Rent Hub Check your rent balance and make payments here. Request a repair Request a repair to your home. Update your details Let us know about any changes to your contact information. Make an online payment Pay your rent online. Set up a new Direct Debit Tap here to set up a new Direct Debit. Update your household information Let us know if anyone is moving in or out of your home. Customer enquiries form Use this form for any general enquiries. Report antisocial behaviour Visit our web page about antisocial behaviour. Complaints, compliments and feedback Make a complaint or give us some feedback. Request a mutual exchange Start the mutual exchange process. Add third party authority Let us know that someone else can speak to us on your behalf. End your tenancy Let us know that you want to end your tenancy. Contact our data protection team Ask about how we're using your data.