As a social landlord with over 10,300 homes and more than 350 team members, a lot goes into making every day a success at Futures. 

We want to give everyone the chance to live in a high-quality affordable home and we can't realise our ambitions without other people. Our team members, partners and the wider housing sector all play a crucial role in making Futures what it is. 

Demonstrating our excellence is vital and we're proud of the accreditations we hold, and the many awards we've been nominated for, and won, over the years. We're also part of a network of organisations which represent local businesses and the wider housing sector allowing us to make our voice heard and speak up for our customers, while ensuring that Futures has a local, regional and national impact.



Investors In People Platinum 

In 2021 we were awarded the coveted Investors In People Platinum award. 

Only 2% of organisations which take part in the IiP accreditation receive this national award aimed at making sure that all employees get the best experience at work. In 2018 we were awarded the Investors in People Gold award, which was something we were very proud of, but in 2021 we wanted to aim higher and achieve platinum status. Our success is testament to the work all our teams do to make Futures a great place to work.

Other accreditations:

  • Telecare Services Association - Quality Standard Framework




The East Midlands Chamber represents more than 4,300 businesses across the Derbyshire, Nottinghamshire and Leicestershire areas.

Futures is a strategic partner of the chamber and Lindsey Williams, our Group Chief Executive, was its President during 2022.

Learn more about the East Midlands Chamber here.


East Midlands Chamber logo on white background
National Housing Federation logo on white background

The National Housing Federation is the trade body for the housing association sector, representing 800 organisations that together provide homes for around six million people.

The Federation campaigns and lobbies government on behalf of housing associations and tenants, and helps to shape national housing policy. It also provides a forum for housing associations to work together and connect.

Learn more about the National Housing Federation here.

Together with Tenants

Together with Tenants is a sector-wide initiative focused on strengthening the relationship between residents and housing association landlords. We're one of a 130 early adopter organisations testing out the Together with Tenants charter. You can read more about the project here.


The CBI represents over 190,000 businesses across the country. It campaigns on government policies which affect businesses, works as a forum to connect businesses, and organises events, and training and development opportunities.  

Learn more about the CBI here.

CBI Logo



HouseMark is the data-driven solutions provider for the UK housing sector. It provides answers, insights and solutions to help its members make better evidence-based decisions.

Learn more about HouseMark here.

Communities that Work is the leading national body of social landlords aiming to transform lives for good, by enabling housing providers to support people into rewarding, sustainable employment.

It is the only housing industry body dedicated solely to the employment agenda and works in strategic alliances and partnerships with stakeholders across housing, employment and government.

Learn more about Communities that Work here.

Communities that Work
BITC (1)

Business in the Community is the oldest and largest business-led membership organisation dedicated to responsible business. They exist to inspire, engage and challenge members and mobilise collective strength as a force for good in society to help create a skilled, inclusive workforce today and for the future, build thriving communities in which to live and work and innovate to repair and sustain our planet.

Business in the Community was created nearly 40 years ago by HRH The Prince of Wales to champion responsible business. The organisation has a vibrant membership of hundreds of businesses, large and small, connected by the conviction their success is inextricably linked to society’s prosperity.

Learn more about the Communities that Work here.


PlaceShapers is the national network of community-based social housing providers.

They represent social housing providers with over 930,000 homes including rent, shared ownership and supported housing.

Learn more about the PlaceShapers here.


Placeshapers Logo Resized


We love to recognise our people for a job well done and we're extremely proud of the awards we've been shortlisted for and won over the years. Awards are just one of the ways we can say thank you to our teams and team members who make Futures a success story.

Picture Of Darren And Karen 2

Our teams have won the following recent awards:

  • 2022 - Best Digital Transformation - Housing Digital Innovation Awards
  • 2021 - Business Improvement Through Technology award - East Midlands Chamber
  • 2019 - Commitment to People award - East Midlands Chamber
  • 2018 - Procurement Team of the Year - GO Procurement Awards
  • 2018 - Recognised as a 'great' organisation through Investors in Excellence
  • 2017 – TPAS Employment and Skills Award - TPAS Central Region Awards
  • 2016 – Outstanding Approach to Income Management - UK Housing Awards
  • 2016 – Best Small In-House Communications Team - Public Sector Communications Awards


  • 2022 - Finalist in the UK Customer Satisfaction Awards - Best user of customer insight category
  • 2022 - Inclusion Champion (Zipporah Kruse) - Women in Housing Awards
  • 2021 - UK Employer of the Year, Platinum - Investors in People
  • 2020 - Excellence in Customer Service - East Midlands Chamber 
  • 2021 - Enterprising Women awards, Team of the Year - East Midlands Chamber 

Award sponsorship

Futures believes in recognising talent and celebrating the success of innovative businesses and enterprising people across the region. To demonstrate our commitment to this we sponsored the following awards in 2022:

East Midlands Chamber Enterprising Women Awards - Headline sponsor

East Midlands Chamber - Environmental Impact Award for Derbyshire

In 2023 we are sponsoring the Apprentice of the Year category for the Chamber's Enterprising Women Awards.

Lindsey speaking at the Enterprising Women Award event