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Landing through your letterbox

Your customer magazine and a short survey about our future.
11 March 2026

There's several chances for you to win a prize from us at the moment, all for either sharing your thoughts about Futures or as a bit of fun in our crossword challenge!

Landing through your letterbox (if you haven't already got it) is the latest issue of our customer magazine, where you can find out how to join an upcoming video call with our CEO on Wednesday 25 March, and where to watch our brand-new series of 'how to' videos showing you how to carry out easy fixes and repairs in your home.

Along with this is important information about your rent and a survey giving you an opportunity to have your say on our future. Everything we do is for our customers, so we can't set out our priorities without hearing from you. Simply fill in your answers on the paper survey and send back by post, or do it right now online. You could win up to £250's worth of shopping vouchers and a laptop! Ready? 

Have your say in our survey here

Tap here to read the magazine

Whoops! We're very sorry for the typo in the introduction of the 'Your 2026 rent increase' leaflet. We'd accidently typed 'serives' instead of 'services' and unfortunately this wasn't spotted until after all 11,000 were printed - at least you can be assured the robots haven't taken over our jobs with this very much human error!