Customer feedback form

Let us know what we're doing well and what we could do better.

Use this form to make a complaint, compliment or give suggestions and feedback about any of our services - whether it's something we're doing well or something we could do better. Maybe you found it wasn't as easy it could be to book a repair with us or there's something you wish we could help with in your community - we can't promise we'll be able to to help with everything but we'll certainly try!

Please don't use this form to report a repair, for all general queries use our customer enquiry form.

If your complaint is about a neighbour's behaviour and not something that you think Futures has done wrong, please fill out our antisocial behaviour reporting form.

Are you a Futures customer? *
What type of feedback would you like to give? *
How would you like us to get in touch? *
Are you interested in being on our customer panel or being a community champion for Futures? *
This helps to prevent our inbox from being filled up with spam emails.