Sharing our sustainability journey

We've published our latest environmental, social and governance (ESG) report which shows our achievements in these areas for the last financial year.

The report explains why the planet, social impact and good governance are so important to us and shares some of our highlights for the year.

Highlights include making 116 of our customers' homes more comfortable and affordable to heat by installing energy efficient measures, helping customers receive a total of £1.52m in additional income they were entitled to (such as unclaimed benefits and grants) and retaining the highest grade from the Regulator of Social Housing.

The year 2050 and our goal of being net zero by then might seem like a long way away, but reports like this give us chance to take stock and see the positive changes we're making.

Belinda Swift, Sustainability Assistant at Futures said: "The report isn't just numbers and carbon savings, it's a reflection of the values, hard work and commitment of our colleagues. This is our fourth ESG report and another chapter telling our story of the positive differences we've made as an organisation, showing just how seriously we take the task of supporting our customers and the planet."