Simon's story
Watch the video to see Simon explain how Futures helped him enter a new chapter of his life.
When Simon's circumstances changed, he needed support not only to find a new home, but also to navigate a whole new chapter of his life.
Our Home Choices and Tenancy Support teams have supported him with everything from applying for grants and funding to set up his home, to claiming the right level of benefits and even making sure his utilities and bills are set up and being charged at the right level.
We're so proud to be sharing Simon's story and celebrating our team members who supported him.
Kirstie Pallett, Tenancy Support Worker, said:
I have thoroughly enjoyed supporting Simon through this difficult part of his recovery. I have seen how far Simon has come from the first time I visited him in hospital to now, and am proud to say that he is now settled in a home perfect for him.
It’s amazing to work in Tenancy Support as I am able fully committed to ensuring that all our customers receive a high standard service, adapted to their need, ensuring the best outcomes for the customers every time. This is a prime example, and for Simon, has assisted him in his rehabilitation journey.
Check out Simon's story in the video above, and if you've got a story you'd like to share, emailcommunications@futureshg.co.uk.
