A new law giving private renters better protection and more rights is now in place. The Renters’ Rights Act came into effect on 1 May 2026, and means private renters now have better rights to request pets, stronger protections against rent increases, and 'no fault' evictions and fixed-term tenancies have been scrapped.
To help you understand what this means for you, the Government has produced an information sheet that anyone who private rents should read below, as it simply breaks down the key changes about the new act.
If you're thinking about getting a pet, then we've made a simple online form so you can easily send your requests to us, along with some guidance about when we might say yes or no to your request. If you already have a pet, don't worry, but we ask that you please let us know. You can still fill out the same online form, or call us on 0300 456 2531.
This page only applies to our private rent tenants, it does not apply to social housing customers.
