Universal Credit is a new single payment for people who are looking for work or on a low income. It replaces:
- Income-based Jobseeker’s Allowance
- Income-related Employment and Support Allowance
- Income Support
- Child Tax Credits
- Working Tax Credits
- Housing Benefit
It isn’t an illusion, so like a magician you need to know tricks to manage the change. The secret to cracking Universal Credit is knowing it’s coming and being prepared.
Ensure you have a clear rent account.
Get Online – Universal Credit can only be claimed online.
Sort out a budget – For the first time, Universal Credit will be paid in one single payment. Once you apply, it also takes around five weeks for the claim to be confirmed, so you will need to budget. Use our online budget calculator to see what you’ve got coming in and going out.
The Universal Credit Personal Planner is also available to help you prepare for this change.
Changes to Direct Debits to keep customers in credit
To help keep our customers secure in their homes while preparing for the continued rollout of Universal Credit, we’ve changed the way we calculate direct debits.