Limited phone support for customers
Please be aware that we currently have limited phone support for customers, resulting in lengthy waiting times for us to deal with calls.
We are working hard to resolve this issue as soon as we can and we understand customer frustration during this time.
If you have a query for us, please send an email to firstname.lastname@example.org to save you from waiting on the phone for long periods of time.
We apologise for any inconvenience this may cause.