Futures Housing Group aims to provide an excellent quality repairs and maintenance service, ensuring customers’ homes are improved and maintained to a high standard.
How to report a repair
- Report non-emergency repairs at any time using Your Account or email firstname.lastname@example.org.
- For emergency and non-emergency repairs contact us on 0300 456 2531 between 8:30am and 5:00pm, Mon-Thu and 8:30am – 4:30pm on Friday.
Before you report your repair
Check if the repair is your responsibility or ours using the Repair Responsibilities factsheet.